Spark Energy

by Spark Energy


Lifestyle

free



Manage your Spark Energy account directly from the App


We’re Spark, the leading energy supplier for tenants in Great Britain, and a popular choice for homeowners too. We think good things come in small packages, and as an independent supplier, we put you first. We know you’d much rather spend time doing something fun instead of worrying about your energy supply, so our app is designed to keep things quick and simple.PUTTING THE POWER IN YOUR POCKETManage your energy from the palm of your hand. Check your balance or pay a bill in just a few taps – it’s energy the easy way!With our app you’ll be able to…• Submit a meter reading• Make a payment or set up a Direct Debit • View your bills and statements• Compare and change your tariff • Update your contact preferences• Edit your contact details• Tell us you’re moving homeGETTING UP AND RUNNING Once you’ve downloaded the app, login using your existing Spark ‘My Account’ username and password. If you don’t have an online account yet, that’s okay, just register using your account number and postcode – it couldn’t be easier.We’ve designed the app for use on a mobile. It isn’t adapted for use on a tablet yet but don’t worry, if you’re having problems you can still manage your account online using the ‘My Account’ feature on our website, sparkenergy.co.uk. GIVE THE GIFT OF FEEDBACKWe hope you find it nice and easy to manage your energy account with the app, but please bear in mind that it’s the first ever version. We know it might not be perfect just yet, but with your help we’ll be able to quickly develop and improve it.So, if you come across any problems or have any feedback at all, please let us know – we really value your input!If you’d prefer to speak to a real person, don’t worry, we still have our usual customer services number available to you. Just give us a call on 0345 034 7474 from 8am to 6pm weekdays and 9am to 1pm on Saturdays.NOT WITH SPARK YET?If you’re not yet a customer, switching to Spark couldn’t be easier. Get a quote and compare prices at www.sparkenergy.co.uk/compare. Follow the simple steps on the website and you could be ready to start saving money on your energy bills in minutes.

Read trusted reviews from application customers

Can't login to my account and top up so guess I have to switch to a company that wants my money. Later.

James Layton

Wast of time

Lee Evans

App want work

Anne Holland

Please fix your database..... Have been unable to login for ages and this is the only way I can top up...

ch3vx xv3hc

This company is the worst I've ever had the misfortune of dealing with. I had a confirmation with them I was leaving my address and yet they sold my details on to another company who then billed me. Disgusting practices and I would recommend everyone avoid them like the plague!

Alex Harvey

App does not work! Can not log in at all even when click on the link on forgot password. Sort it out spark energy! Your already robbing us blind with your ridiculous energy prices the least you can do is have a app that works! Seriously can not wait till my contract ends!!!

Joanne Robinson

(I had no option to leave 0) The app doesn't even work correctly, like their website or even their internal phone systems the only person I can ever speak to is the "collections team" which I'm not surprised these money grabbers have been demand £250 monthly payments because they are saying my average is £171 a month after calling me up to advise an original monthly debt of £30 would be more than enough, I even suggested £35 because I don't know trust electrical company's I'm a vulnerable person

Lottie Davies

Terrible and outdated app which looks like and old version of another app of there's but they didn't remove it and switch to the new one or something the app won't let you top up it only tells you how so trust me when I say you're better off using the web page in a browser instead this is a useless app

Gareth Killingsworth

Doesn't show my current balance and the comparison with any upgrades is hardly useful. But all the other bits that I am not interested in works

Shiblee Marsuik

Useless app, have never been able to sign in, constantly having to reset password to be told its wrong

Chris Valentine